Prosolution’s remote IT support programs give your team access to expert help when and where they need it.
- Choose the support hours that work best for your business
- Take full advantage of user-friendly tools like chat for immediate IT assistance
- Many issues can be resolved remotely, but onsite support is also available
Every organization is different, so Prosolution offers multiple IT support options. Consider these factors when deciding which support program is right for you.
Both Foundations First and First/24 include remote support from highly skilled technicians. Onsite support is available as an additional service.
- Includes support M-F, 8 AM – 6 PM in your local time zone
- Designed for organizations with employees that typically work standard business hours
- Ideal for businesses that aren’t open evenings or weekends or typically require IT support only during standard business hours